Leasing and Property Management FAQ’s

What if the tenant doesn’t pay rent?2019-02-09T17:33:44+00:00

We mail a certified letter by the 4th of the month. Then, we will send a demand for possession that begins the eviction process. The whole process takes about 30 days to complete.

What if a tenant doesn’t pay rent, claiming the house needs maintenance?2019-02-09T17:33:32+00:00

We take action on the maintenance, and the eviction clock starts ticking.

How much deposit do you collect?2019-02-09T17:29:48+00:00

One month’s rent plus $200. The owner holds the deposit.

Do Metroplex renters pay first month’s rent, last month’s rent, and a security deposit up front?2019-02-09T17:29:21+00:00

No, here the custom is to collect first month’s rent and security deposit prior to move-in.

What kinds of things could I get in trouble for if I manage a property myself?2019-02-09T17:28:56+00:00

For starters, you’d better know the latest security device laws. You may be civilly or criminally liable if you turn down an applicant and don’t advise them of certain rights. And that’s just for starters.

Who performs maintenance for your company?2019-02-09T17:28:33+00:00

A variety of independent contractors, from handymen to locksmiths. We purposely staff no full-time maintenance people because we’ve found it’s a conflict of interest. We use a few quality workers who do excellent work at a fair price.

How do they charge for their work?2019-02-09T17:28:03+00:00

It varies by the complexity and time spent. On big jobs, we get a written quotation in advance, approved by the owner. Many maintenance professionals charge us low, wholesale rates because we send them so much work. Our clients get 100% of this benefit. We only get a good reputation, but that’s enough.

If a tenant moves out and forfeits his security deposit, how much does the manager keep?2019-02-09T17:27:35+00:00

None. The owner gets it all.

How do you decide whether to let the tenant have pets, smoke, use his own appliances, etc?2019-02-09T17:27:06+00:00

This is all covered up front in our first meeting with every client. We know exactly what to ask and make a written record of the answers.

Can I get references from the property owners that Kennerly Properties, Inc. work for?2019-02-09T17:26:38+00:00